Payment
Top-up and view current charges
Overview
Our service uses a Top-up system for payments. Credits are deducted every 5 minutes based on usage. New users receive $2.00 as free credits to start (July 2024).
For organizations interested in monthly billing options, please contact our team. We're happy to discuss customized payment plans that suit your needs.
Topping Up Your Account
To add credits to your account:
Click "Top-up", enter desired credit amount, and click "Continue".
You'll be redirected to Stripe, our payment gateway. Follow on-screen instructions to complete payment.
Upon success, you'll return to the Payment page with updated credit balance. View transaction in "Top-up History" tab.
Monitor your credit
Quick View
Estimated remaining credit is visible in the Payment settings overview tab.
Detailed Usage
Navigate to "Settings"
Select "Payment"
Click on the "Balance History" tab
On this page, you'll see a comprehensive list of all transactions, including credit usage for this account, displayed by month (default: current month). The transactions include:
"Bill": Credit deducted (logged at 5-minute intervals)
"Top-up": Credit added by the user
"Free credit": Complimentary credit added by Float16
To view only credit usage logs, click the "Usage" tab.
If usage log shows 0 amount, your request used less than 5,000 tokens (no charge).
The final bill for this service will be generated after you terminate the instance. For real-time usage and cost information, please navigate to the "Usage & Cost" tab.
On the "Usage & Cost" page, you'll find a list of active instances with cost summary for each instance.
Each row in the list represents an instance with its associated pricing. If the pricing changes during the instance's lifetime, a new row will be added to reflect this change.
Each row displays a summarized cost from the instance's start until either instance is terminated, or pricing change occurs
If a pricing change happens, a new row will appear, showing the summarized cost from the point of the pricing change onwards.
For detailed insights into individual instance usage and cost, please navigate to Instance Detail page
Dashboard
Provides credit usage overview. See Dashboard section for more details.
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